Terms & Conditions cili 888 – Complete Platform User Guide

Within these Terms & Conditions, the following words and phrases carry the meanings defined below:

• "cili 888" / "we" / "platform" refers to the cili888.asia website and all services offered under the cili 888 brand.
• "Member" / "you" / "player" refers to any individual who has registered an account on cili 888 or who uses this platform.
• "Account" refers to a personal account registered by a member at cili 888.
• "Balance" refers to the total funds available in a member's cili 888 account at any given time.
• "Bonus" refers to any credit, reward, or promotion granted by cili 888 to a member.
• "Rollover" / "Turnover" refers to the total wagering amount that must be met before a bonus withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process required by cili 888.

These Terms & Conditions take effect from January 2026 and supersede all previous versions. cili 888 reserves the right to update this document at any time without prior notice, but will inform members via email or in-platform notification.

To register and use cili 888's services, you must meet all of the following criteria:

• Be at least 18 years old on the date of registration.
• Be a resident of or physically located in Malaysia at the time of using the platform.
• Not affiliated with any organisation prohibited or blacklisted by Malaysian authorities.
• Must not be under a self-exclusion period from any gambling platform.
• Registering under your own name and not on behalf of another person.
• Has never had an account terminated by cili 888 previously for a terms violation.

Cili 888 accepts no liability for any losses incurred by individuals who register without meeting the eligibility criteria above. The responsibility for confirming eligibility rests entirely with the applicant.

Registering an account at cili 888 is free and requires the following information: full name, an active Malaysian phone number, date of birth, and a password. You are solely responsible for ensuring that all information provided is accurate, complete, and up to date.

• One account only: Each player is permitted only one account on cili 888. Players found to have registered multiple accounts will have all accounts terminated and all balances forfeited.
• Account security: You are solely responsible for keeping your password confidential. cili 888 will never ask for your password through any communication channel.
• Account transfer: A cili 888 account may not be transferred, sold or shared with any other party.
• Information update: If any of your personal details change, please update your cili 888 account immediately or contact our support team.

A KYC (Know Your Customer) process will be required prior to your first withdrawal, or whenever cili 888 deems it necessary for identity verification purposes. Documents that may be requested include a copy of a valid Malaysian identity card (MyKad) or passport.

Cili 888 accepts deposits via the following Malaysian payment methods only: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). All deposits are processed instantly and credited to your cili 888 account in under a minute as a rule.

• Minimum deposit limit: RM10 per transaction.
• Daily deposit limit: Depends on account tier – new members up to RM5,000 per day. VIP members may contact support for higher limits.
• Currency: All transactions at cili 888 are conducted in Malaysian Ringgit (MYR / RM). No foreign currencies are accepted.
• Deposit fees: cili 888 does not charge any deposit fees. However, your payment provider may apply their own charges.
• Fund ownership: All deposits must come from a legitimate source and must belong to you. Third-party deposits are not permitted.

Withdrawals at cili 888 are processed to the same payment method used for your deposit, or to any Malaysian payment method you have registered and verified through the KYC process.

• Minimum withdrawal limit: RM30 per transaction.
• Daily withdrawal limit: RM10,000 for regular members; no limit for VIP members (subject to assessment).
• Processing time: Most withdrawals are processed within 5–15 minutes. Larger withdrawals or those requiring additional review may take up to 24 hours.
• Rollover requirement: Any bonus received must have its rollover requirement fully met before a withdrawal is permitted. Deposit balances without a bonus may be withdrawn at any time.
• Withdrawal to third parties: Withdrawals to a bank account or e-wallet that does not belong to you are not permitted.

Cili 888 reserves the right to place a temporary hold on withdrawals while a security review or KYC process is being carried out. This is done solely to safeguard your funds and prevent fraud.

Cili 888 offers a range of bonuses and promotions to members, including welcome bonuses, cashback, reload bonuses, and enhanced odds promotions for Sports Betting. All bonuses are subject to the following terms and conditions:

• Rollover requirement: All bonuses carry a rollover requirement that must be fulfilled before any withdrawal is permitted. Rollover is calculated based on the total deposit plus bonus amount (unless otherwise stated).
• Bonus validity period: Each bonus has a set validity period. Any unused bonus after this period will expire automatically with no compensation.
• One active bonus: Only one bonus may be active at a time unless stated otherwise in the relevant promotion's terms.
• Bonus abuse prohibition: Any attempt to abuse bonuses through wash betting, multiple accounts, or other means will result in the cancellation of all bonuses and possible account termination.
• cili 888's rights: cili 888 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All bets placed at cili 888 are subject to the following general betting rules, as well as the specific rules applicable to each sport or game type:

• Minimum bet: RM10 for most sports markets and casino games.
• Maximum bet: Varies by market, sport and account tier. cili 888 reserves the right to reduce betting limits for any member at any time.
• Incorrect odds: cili 888 reserves the right to void or reject bets placed based on incorrectly displayed odds due to technical errors.
• Accepted bets: A bet is only considered valid once confirmation is received by the cili 888 system and the account balance has been deducted accordingly.
• Match postponed or cancelled: If a match or event is postponed or cancelled, cili 888 will refund the full stake to your account in accordance with the established rules for the sport in question.
• In-play betting: In-play bet results are final once confirmed by the cili 888 system. Any delay in a live stream does not entitle a player to cancel a bet that has already been accepted.

For Sports Betting on cili 888, official results issued by the relevant sports governing body (FIFA for football, BWF for badminton, ICC for cricket, etc.) are final and binding. Any dispute regarding a result must be submitted within 7 days of the match date.

Cili 888 is committed to responsible gambling and provides a range of tools to help members manage their gaming activity:

• Deposit limit: Members may set daily, weekly or monthly deposit limits through their account settings.
• Bet limit: A per-match betting limit can be set to help control spending.
• Time-out: Members may self-suspend their account for a set period (1 day to 6 months).
• Permanent self-exclusion: Members who wish to stop playing permanently may apply for a permanent self-exclusion. This request cannot be reversed.
• Play time reminder: An automatic notification is sent after the designated play session duration.

Cili 888 will freeze the account of any player found to be showing signs of a gambling problem. If you need assistance, please contact the helpline 1800-88-8821 or visit the Responsible Gaming us for more details.

Cili 888 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Violation of any term set out in this document.
• Registering multiple accounts or using a false identity.
• Fraud, money laundering, or any other unlawful activity.
• Bonus abuse or wash betting.
• Use of bot software, betting bots, or any other automated methods.
• Harassment or threats directed at cili 888 staff.
• Activities that compromise the integrity or reputation of cili 888.

If an account is terminated due to fraud or a serious breach, all funds in the account may be forfeited. For terminations arising from other reasons, any valid balance (excluding bonuses that have not met the rollover requirement) will be returned to the player via their registered payment method once the review process is complete.

Members may also request to close their account at any time by contacting the cili 888 support team. Any remaining balance after all rollover requirements have been met will be returned within 5 business days.

To the extent permitted by applicable Malaysian law, cili 888 shall not be liable for:

• Any financial losses incurred by a player as a result of their own betting activity.
• Service disruptions due to scheduled maintenance or technical issues beyond our control.
• Errors in information provided by the player themselves during registration or transactions.
• Unauthorised account access resulting from a player's failure to keep their password secure.
• Indirect, incidental or consequential losses arising from the use of the cili 888 platform.

Cili 888 makes no guarantee that the platform will always be free from bugs, errors, or interruptions. However, we are committed to maximising platform uptime and will notify players of any planned maintenance with reasonable advance notice.

Cili 888 takes player privacy seriously. All personal data collected during registration and platform use is protected in accordance with applicable Malaysian data protection laws. Full details on how we collect, use and safeguard your data can be found in our Privacy Policy ours.

• Your personal data will not be shared with third parties without your consent, unless required by law or a competent authority.
• Cili 888 uses 256-bit SSL encryption for all data transmission.
• Player funds are held in segregated accounts and protected from third-party claims.
• You have the right to request access to your personal data held by cili 888 by contacting our support team.

These Terms & Conditions and all disputes arising from them are governed by the laws of Malaysia. Any dispute that cannot be resolved through cili 888's internal complaints process shall be referred to a court of competent jurisdiction in Malaysia.

Players are responsible for ensuring that their use of cili 888's services complies with the local laws applicable to them. cili 888 makes no representation that our services are lawful in all jurisdictions.

Should any provision of these Terms & Conditions be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid, while all remaining provisions shall continue in full force and effect.